IA Ventures is one of the top performing early stage venture funds in the United States, backing the likes of Trade Desk, Wise, DataDog, DigitalOcean, and Flatiron Health. A small team, they focus on investing at the Seed and Series A stages, and have done so with spectacular results.
Like most successful Venture Capital funds, they’ve created dozens of legal entities and state registrations (they are based in NYC) as they’ve raised new funds.
Historically, they used one of the oldest legacy Registered Agents, but found they received little support. Tracking filings was difficult to impossible, and invoices were unpredictable and confusing.
By switching on to Discern, they were able to get perfect visibility into their entities and state registrations. They were able to take time spent on secretary of state filings down to minutes per year. Billing was also cleared up, with automatic, clear invoicing.
They were set up in minutes, and required zero training to use the product.
Most importantly however, they have found the biggest difference to be the customer service. Instead of sending an email into a black hole, they are able to contact a real person and get quick, detailed, and helpful responses.
Around 40% of Discern's customers today are funds management companies similar to IA Ventures.
